In a major safety alert, Whirlpool has announced the recall of more than 500,000 washing machines across the UK due to a fire hazard. The affected machines, sold under the Hotpoint and Indesit brands, were manufactured between 2014 and 2018 and contain a fault that could pose a serious risk to households.
What’s the Issue?
The problem lies in the door-locking mechanism, which can overheat during use. This overheating increases the risk of a fire, making it essential for owners of these machines to take action immediately. Whirlpool has stated that the fault could affect hundreds of thousands of homes, urging customers to check their appliances as soon as possible.
How to Check If Your Machine Is Affected
If you purchased a Hotpoint or Indesit washing machine between 2014 and 2018, it’s important to check whether your model is part of the recall.
Steps to Check:
- Find Your Model Number:
- The model and serial number can usually be found inside the door frame or on a label at the back of the machine.
- Use Whirlpool’s Online Checker:
- Whirlpool has set up an online tool where you can enter your model details to see if your machine is affected.
- You can also call their customer support line for assistance.
What to Do If You Own an Affected Machine
If your washing machine is part of the recall, do not use it until it has been repaired or replaced. Whirlpool has outlined the following steps for affected customers:
- Unplug the Machine – Stop using it immediately to eliminate any risk of fire.
- Contact Whirlpool – Call their customer service or visit their official website to arrange a free repair or replacement.
Whirlpool has assured customers that the repairs will be done at no cost, and those affected will either get a free fix or a replacement machine.
Whirlpool’s Response to Consumer Concerns
This recall comes after previous safety issues with Whirlpool appliances, particularly tumble dryers. Understandably, many customers are frustrated and concerned.
Jeff Noel, Whirlpool’s Vice President, acknowledged the issue and reassured customers that the company is taking full responsibility:
“These appliances were designed by Indesit before Whirlpool acquired the company. However, as the new owner, we are committed to resolving the issue and ensuring our customers’ safety.”
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How to Stay Updated
If you want to stay informed about product recalls, here are a few tips:
- Check Manufacturer Websites – Companies like Whirlpool regularly update their recall information.
- Register Your Appliances – This ensures you’ll be contacted in case of any future recalls.
- Follow Consumer Safety Alerts – Websites like the UK government’s product safety page provide real-time updates.
Final Thoughts
If you or someone you know owns a Hotpoint or Indesit washing machine made between 2014 and 2018, it’s crucial to check whether it’s part of the recall. Taking action now can prevent serious safety risks and ensure peace of mind.
For more details or to check your machine, visit Whirlpool’s official recall page. Stay safe and always keep an eye out for manufacturer safety updates!
